Privacy

This website introduces Novu Interiors and helps you contact Shanei.

Your project enquiry

The project form prepares a WhatsApp message in your browser. It does not save your details to a website database. You choose whether to send that message in WhatsApp. WhatsApp, Instagram, Facebook and email providers process information under their own policies.

The virtual assistant

When you ask the assistant a question, your recent chat messages are sent to the website server and, when AI is enabled, to OpenAI to generate an answer. Avoid sharing confidential documents, account details or sensitive personal information. The website does not maintain a chat database. Hosting and AI providers may process operational logs.

Website operation

The hosting service processes requests to deliver the website. Fonts may load from Google Fonts. Optional Google Ads measurement loads only if you choose Allow measurement. Google may process visit and advertising attribution data and phone or WhatsApp button clicks. Project form contents and assistant messages are not sent to Google by this tracking. A button click does not mean a message was sent or a sale completed. Advertising personalisation is disabled. You can decline or withdraw permission through Cookie settings, which remembers your choice on this browser. Google processes measurement information under its own privacy policy.

Contact

For questions about information you share with Novu, email shanei@novuinteriors.co.za.